South African Airways Addis Ababa Office

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South African Airways (SAA) is the official airline of South Africa, owned by the state, and has its headquarters in Johannesburg. As of September 2025, SAA operates scheduled passenger flights to 17 destinations, comprising 4 domestic and 13 international locations across 12 countries, including Ethiopia.

South African Airways (photo credit to SAA Official Twitter)

Contact South African Airways

South African Airways offers scheduled flights between Johannesburg and Addis Ababa.

South African Airways Addis Ababa Contact Information
Addis Ababa Office (GSA) South African Airways c/o Century Travel Services Bole Road Opposite Sunshine Building Kirkos Sub City Kebele 20 House No. 506/h, P.O.Box 8449 Addis Ababa, Ethiopia Cell: +251 (0) 91 151 0961 Tel: +251 (0) 11 553 7880 / 7881 Fax: +251 (0) 11 553 4849 Open Hours Monday - Friday : 8:30 am - 5:30 pm Saturday : 8:30 am - 12:30 pm Closed on Sundays and Public Holidays Airport Name: Addis Ababa Bole International Airport South African Airways Addis Ababa Office Location Map

South African Airways Addis Ababa Contact Information

Addis Ababa Office (GSA)

South African Airways
c/o Century Travel Services
Bole Road Opposite Sunshine Building
Kirkos Sub City Kebele 20
House No. 506/h, P.O.Box 8449
Addis Ababa, Ethiopia

Cell: +251 (0) 91 151 0961

Tel: +251 (0) 11 553 7880 / 7881
Fax: +251 (0) 11 553 4849

Open Hours

Monday - Friday : 8:30 am - 5:30 pm

Saturday : 8:30 am - 12:30 pm

Closed on Sundays and Public Holidays

Airport Name: Addis Ababa Bole International Airport

South African Airways Addis Ababa Office Location Map

Queries handled by South African Airways Addis Ababa GSA Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Star Alliance Codeshare
Promotional Fares
Animals and Pets
South African Airlink

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
SAA Holidays
Voyager Program

South African Airways Cabin Crew (photo credit to SAA Official Twitter)

If local representatives are unable to address your inquiry, please contact the South African Airways Global Contact Centre in Johannesburg, as detailed below, for further assistance.

Head Office (HQ)	Contact	Email
South African Airways Airways Park, 32 Jones Road Kempton Park, Johannesburg South Africa	+27 11 978 1111 0861 606 606 (sharecall in SA only)	reservationsjnb@flysaa.com saacustomerservice@flysaa.com

South African Airways Ticket Offices